- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Our return policy has a duration of 30 days from the original purchase date. If 30 days have gone by since your original purchase date, unfortunately, we are unable to offer a refund or replacement. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require your order ID or receipt. Should you have difficulty locating this please contact us at firstname.lastname@example.org Please do not send your purchase back without first completing a return request. There are certain situations where only partial refunds are granted: (if applicable)